The Zendesk Showcase lands in Singapore on September 11 to bring customer experience leaders together. In one day, we’ll share great conversations, the freshest Zendesk product updates, and stories from innovative brands who make the most of Zendesk. Most importantly, you’ll connect with people who care about customer experience as much as you do.

Why attend?

Gain access to best practices in customer experience, and Zendesk’s latest product and feature releases. Attend Showcase for practical advice on trends in our industry, plus product-focused sessions, and in-person access to Zendesk experts.

Who should attend?

Common titles are CTO, CIO, Head of Customer Experience, Customer Service Director, Marketing Director, Customer Service Manager, and of course many more. You might be a Zendesk customer or an industry professional – all are welcome and will find relevant content.


Adrian McDermott

President of Products


Elena Gomez

Chief Financial Officer


Tom Keiser



Sarah Reed

Senior Director, Events


Malcolm Koh

Customer Experience Strategist


Elisabeth Zornes

Chief Customer Officer


Tiffany Apczynski

VP of Public Policy and Social Impact


Zendesk Customer Education

Training for Admins

Join our team of Zendesk experts for a live, classroom style event prior to Showcase in Singapore on September 10. These deep-dive product trainings and hands-on exercises will enhance your Zendesk Admin skills.

Register now for Training

Raffles Hotel

“I loved the variety of speakers on so many different topics – I felt like it was a tech conference, a leadership conference, and a customer service conference all rolled into one!”

“The Showcase events have allowed us to connect with hundreds of like-minded leaders that are all focused, in some way, on creating better customer experiences for their organizations.” – Lessonly


Online registration will close Tuesday, September 10, 2019, at 5:00pm PST.

Interested in sponsoring? Email our team for more info at globalevents@zendesk.com.

The Showcase in Singapore will take place on September 11th, with a pre-event Zendesk Training and Certification day on September 10th. We will be at the Raffles Hotel located at 1 Beach Rd, Singapore 189673.

We will be providing breakfast, lunch, snacks, and small bites at reception.