The Zendesk Showcase lands in cities across the globe to bring customer experience leaders together. In one day, we’ll share great conversations, the freshest Zendesk product updates, and stories from innovative brands who make the most of Zendesk. Most importantly, you’ll connect with people who care about customer experience as much as you do.

Why attend?

Gain access to best practices in customer experience, and Zendesk’s latest product and feature releases. Attend Showcase for practical advice on trends in our industry, plus product-focused sessions, and in-person access to Zendesk experts.

Who should attend? 

Common titles are CTO, CIO, Head of Customer Experience, Customer Service Director, Marketing Director, Customer Service Manager, and of course many more. You might be a Zendesk customer or an industry professional – all are welcome and will find relevant content.

Zendesk Customer Education

Training for Admins & Certification

Join our team of Zendesk experts for a live, classroom style event prior to Showcase in San Francisco on October 2nd. These deep-dive product trainings and hands-on exercises will enhance your Zendesk Admin skills. If you have already mastered our products, take one of our certification exams.

Register now for Training

The Masonic

“I loved the variety of speakers on so many different topics – I felt like it was a tech conference, a leadership conference, and a customer service conference all rolled into one!”

“The Showcase events have allowed us to connect with hundreds of like-minded leaders that are all focused, in some way, on creating better customer experiences for their organizations.” – Lessonly


Online registration will close Wednesday, Oct 2nd, 2019 at 5:00 p.m. PST.

The Showcase in San Francisco will take place on October 3rd, with a pre-event Zendesk Training and Certification Day on October 2nd. We will be at the Masonic located at 1111 California St, San Francisco, CA 94108.

Interested in sponsoring? Email our team at globalevents@zendesk.com for more info.

We will be providing breakfast, lunch, snacks, and small bites at reception.

Business casual attire is always a good look. We recommend a jacket for air conditioned rooms.